Achieving WCAG accessibility compliance is a great start. However the best measure of accessibility is through field-testing with real users – people with a range of disabilities. This is one of the key recommendations of the Federal Digital Service Standard (DSS), now a requirement for all Government agencies.

The insights you gain from usability research can propel your accessibility achievements by accommodating WCAG shortfalls.

a11y will conduct usability research of your digital products to inform the build:

  • scope requirements
  • prepare testing scenarios
  • recruit participants
  • synthesize and report findings